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All our products have been fully tested and are fully working. Our comprehensive grading system refers only to the cosmetic condition of the product not the functionality or whether you receive any extra accessories etc.
Please see our grading definitions below.
What does Brand New mean?
- Grade A+ is like new and ship in the original box with all the original accessories.
What does Grade A+ mean?
- All our brand new items ship in the original sealed box with all the original accessories.
What does Grade A mean?
- The phone is used but in excellent condition and comes with a free data cable *
- Cosmetically the phone won’t show any signs of use, there won’t be any scratches, cracks or scuffs to the screen or casing.
- It has been fully tested and is in full working order **
What does Grade B mean?
What does Grade C mean?
All prices reflect our strict grading system.
*Excluding lightning cable products. To ensure the quality of your product, we no longer ship lightning cable products with a free unofficial cable. At checkout, you will be offered the option to purchase an Apple Lightning Cable for £6.99. (RRP £15)
Using an official Apple cable will help preserve the battery life of your product and maximise compatibility.
If you receive a product and find that you’re not happy with it, you can return it within 10 days.
**We test using a 27 point checklist which includes strict checks of the IMEI (against the CheckMend database), case condition, screen condition, buttons, switches, headphone ports, earpiece, speakers, microphones, touch screen, LCD, WiFi connectivity, camera, SIM detection and network connectivity, power port, battery, accelerometer and appropriate software detection. Should a handset fail any one of these tests, we simply don't sell it.
60 day warranty + 10 day no quibble returns policy
All Orders dispatched by Special Delivery within 48 hours.
Discount available for VAT registered customers
We accept PayPal and major credit cards